About us

In 1999 Al-Quds University created the “Community Action Center” (“CAC”), a semi autonomous association, which aims to empower the Palestinian community in East Jerusalem. The CAC, located in the Old City of East Jerusalem as well as in the Al-Abraj Buildings in Abu Dis, is a Palestinian non-profit community rights-based organization. The main headquarters of CAC is situated in a beautiful 800-year-old building, originally a St. Julian Church, renovated by Al-Quds University in cooperation with the Welfare Association. Through its professional staff of different backgrounds and expertise, the CAC aims to empower the disadvantaged Palestinians of East Jerusalem to access their rights and entitlements and negotiate the complex bureaucratic procedures that control the flow of these rights. This mandate translates into empowering local residents to organize to solve collective problems with particular attention to social and economic inequality, and to mobilize their own volunteer capacity.

The problems in East Jerusalem, as in the remaining Occupied Palestinian Territories, arise from the social, economic, and political upheaval stemming from over 49 years of Israeli occupation. The poor suffer the most in obtaining what is due to them, or even in changing the decisions that affect their lives, which enhances their feelings of marginalization, impotence and victimization. These factors are exacerbated for East Jerusalemites whose status as (conditional) residents of Israel does not afford them in reality the human and civil rights required by the international law. What is more, they have neither the legal skills nor the fluency in Hebrew to navigate the complex Israeli government bureaucracy in order to protect themselves from eviction or to access basic health, education and other social services benefits.

The Center is one of the first of its kind in the Palestinian community to engage marginalized groups and empower them to fully participate in their community. This is accomplished by activating the community's volunteer capacity to advocate for its entitlements through individual social and legal advocacy, community organization, and participation in decision-making bodies.

Legal Clinic

Provides pro-bono legal services for addressing the discriminatory policies affecting Palestinian residents of Jerusalem.

Social Work Unit

Empowers the community through social outreach, university volunteers, education, a women’s program, and children’s program.

Advocacy Unit

Mobilizes local and international actors to challenge Israeli policies that threaten the Palestinian community in Jerusalem.

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Phone: +972-2-627.3352 / 628.0625 || Email: cac@cac.alquds.edu

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